Privacy Policy

Last Updated: March 28, 2026

Introduction

Custom Home Quote ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

Personal Information

When you submit a quote request through our platform, we collect the following personal information:

  • Full name (first and last name)
  • Email address
  • Phone number
  • Zip code / location information

Project Information

We also collect information about your custom home project, including:

  • Desired square footage
  • Preferred home style
  • Budget range
  • Additional notes or requirements

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website

How We Use Your Information

We use the information we collect to:

  • Connect you with qualified custom home builders in your area
  • Provide you with personalized quotes and builder recommendations
  • Communicate with you about your quote request and follow up on your inquiry
  • Improve our services and user experience
  • Send you relevant information about custom home building (with your consent)
  • Comply with legal obligations and protect our rights

Information Sharing

We share your information with third parties only in the following circumstances:

With Custom Home Builders

When you submit a quote request, we share your contact information and project details with builders in our network who match your criteria. This allows them to provide you with personalized quotes and consultations.

By submitting a quote request, you understand that builders in our network may contact you by telephone, mobile device, SMS, email, or regular mail based on the information you provided, even if you have opted into the National Do Not Call List. Your consent to be contacted is not required as a condition to receive our free service.

With Financing Partners

If you opt in to receive construction financing information, we may share your contact information and project details with construction loan lenders and mortgage brokers in our partner network. These partners may contact you regarding construction financing options for your custom home project.

With Lead Aggregators and Marketing Partners

We may share your information with lead aggregators and marketing partners who help connect homeowners with relevant service providers. All partners are required to comply with applicable federal and state privacy regulations.

Service Providers

We may share your information with trusted third-party service providers who help us operate our website and deliver our services, such as hosting providers, email service providers, and analytics services.

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from government authorities.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Object to processing of your personal information

To exercise any of these rights, please contact us using the information provided below.

California Privacy Rights (CCPA)

If you are a California resident, you have the right under the California Consumer Privacy Act (CCPA) to request that we do not sell your personal information to third parties. To submit a "Do Not Sell My Personal Information" request, please email us at [email protected] with the subject line "Do Not Sell My Personal Information." We will process your request within 45 days as required by law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Consent to Electronic Communications (TCPA)

By submitting a request through our website, you provide your express written consent to be contacted by Custom Home Quote and its network partners via telephone calls, SMS text messages, emails, or other electronic means, including through automated or prerecorded technology, at the phone number and email address you provided. This consent is not a condition of purchase. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or contacting us directly.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Phone: 971-266-1195
Address: 2512 E Evergreen Blvd, Suite 1307, Vancouver, WA 98661